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Chef de Rang at Henrock

Front of House Henrock

The Lakes Full time

Chef de Rang

Henrock at Linthwaite House Hotel are hiring a Chef de Rang!

Candidate Requirements:

The candidate would ideally have a strong background in fine dining restaurants. Be creative, flexible and have a can do attitude. Be structured and incredibly organised.

Scope and Purpose of the Position:

To maintain excellent service standards on the restaurant floor whilst guiding others to do the same. Assisting the management team in implementing development changes within the restaurant.

Responsibilities:

  • Maintaining customer focused service principles .
  • Ensure that the restaurant is set up according to relevant table plans.
  • Understand the way to delegate and be delegated to for the opening duties of the day to ensure the restaurant is ready for service.
  • To extend a warm welcome to the guests.
  • Fully understand the relevant dietary requirements of guests and the implications on the menu.
  • To ensure that stations have their correct mis-en-place.
  • To ensure that tables are set correctly according to the table plan and are impeccable in every aspect.
  • To ensure that the service standards set by the Restaurant Manager are met throughout the team.
  • Working hand in hand with a Sommelier on your station to perform a flawless service.
  • To ensure that the high standards of service and operation set by the Restaurant Manager are followed and applied all times.
  • To deal with any query, request or even complaint always with politeness, calmness and eagerness to meet the customers’ expectation.
  • Actively seeking verbal feedback from customers on a regular basis.
  • Positively dealing with and learning from customer complaints and comments.
  • To be aware of updates the menu folders, the dish description and the SOPs.
  • Managing waste to optimise profit conversion and deliver the plan.
  • Following company control procedures.
  • Attends regular meetings with the management team to assess growth and performance.
  • To attend the pre-service briefing, organise yourself in service and control it all the way through.
  • Understanding the aims of the Company and communicating aims to the team
  • Agreeing objectives for self and team
  • Getting members of the team to work co-operatively with others

Benefits:

  • Competitive Salary Package
  • Company Pension Scheme
  • Uniform
  • Meals on Duty
  • Complimentary Anniversary Voucher
  • Staff Discounts Across our Group
  • Staff Accommodation Offered