Umbel Restaurant Group was founded by Simon Rogan in 2002 with the opening of the acclaimed L'Enclume restaurant in Cartmel, Cumbria. Over the years we have grown to include, Rogan & Co & Aulis in Cartmel, Henrock in Windermere and Aulis in London. We boast 5 Michelin stars and are renowned for the quality and seasonality of our offer. We also have 16 rooms across Cartmel for our diners/guests to stay overnight.

We are now looking to recruit a Reception Manager to lead our reception team based in Cartmel. You’ll oversee the full guest experience, ensuring each guest receives an exceptional welcome and a smooth journey throughout their time with us.

The role will involve:

- Overseeing the reception team of 2

- Working with our reservations system

- Ensuring smooth check in and check out procedures

- Overseeing payments

-Anticipating guest needs and ensuring every detail of their visit is thoughtfully arranged

This role is based on 5 days per week – day shifts only.

We are keen to hear from individuals with experience in similar environments, customer service is key as well as a strong eye for detail and a sound understanding of reservations software systems.

Additional Benefits include:

Paid Overtime - Staff Discounts across our Group - Family discounted rate - Bike2work scheme - Calm App Premium membership - Employee Assistance Programme - Employee Referral Scheme - Ongoing Training and Career Development - Vast scope for career progression across our group - Support with industry qualifications

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.

We look forward to hearing from you!